We recommend booking an appointment to minimize wait times and keep visits calm for your pet. However, we do accept walk-ins when our schedule allows. In an emergency, please call us on the emergency line before you arrive so we can prepare the team.

Please share your pet’s name, species and breed, age, and the reason you’re reaching out (for example: annual vaccination, dental check, behavioural issue). For existing patients, including your file number or last visit date helps us respond faster.

Yes. You can request wellness checks, vaccinations, and routine follow-ups through the contact form or by calling us. Our team will confirm the best available slot for you and your pet via phone, WhatsApp, or email.

After-hours calls are routed to our on-call veterinary team. We will assess the situation over the phone and advise whether you should come in immediately, monitor at home, or visit at the first available slot the following day.

Yes, our clinics are located in areas with nearby parking. When you call to book, our reception team can guide you to the most convenient parking options based on the time of your visit.